Dedicated Servers

What is a dedicated server?

A dedicated server is a server that has just your site(s) on it. It is optimised to your specific requirements to ensure it is fast, secure and reliable.

What support is included?

All our UK dedicated servers come with 24 / 7 support from our UK based team, you can contact them via our freephone 0800 number or via email or via live chat.

What software can I run on a dedicated server?

Pretty much whatever you want! The great thing about a dedicated server is that it is yours so that we can help you install whatever software and applications that you need.

Why should I need a dedicated server?

Our clients will typically choose a dedicated server for reliability, security, speed and flexibility.

Why choose a dedicated server with catalyst2?

We strive to build long-lasting relationships with our customers, and provide dedicated server hosting solutions that are as unique as the businesses we work with. Priding ourselves on our award-winning service, we’ll be with you every step of the way. We know just how important your website is, and we make it our duty to keep it running as it should.

By working closely together, we’ll ensure that your dedicated server hosting never lets you down. We’re specialists in website security, and our managed servers are protected with encryption and firewalls, which helps defend against any malicious attacks on sensitive data.

You’ll receive your very own dedicated account manager when you choose a dedicated server with us, who will be there to help and assist you every step of the way, not just at the beginning of your journey with us. If you need anything at all, you’ll be able to get directly in contact with someone who knows your business and is already aware of the requirements that need to be met.

While your site is hosted on a virtual dedicated server with catalyst2, it will be protected with Instant Failover.  We hate downtime just as much as you do, and with our network of secure secondary systems, we’ll ensure that this isn’t an issue with your dedicated server.

Have no fear about losing any of your data, either. Every day we’ll take a full backup of your website in the event that anything goes awry. Sometimes, changes can be made to your website that you need to undo. We’ve got you covered. With our managed hosting services, we can restore data with ease, should you ever need us to.

Getting your dedicated server hosting set up with us is a doddle and you don’t need to worry about it being a lengthy process to get your website moved over. We’ll map out the migration to ensure a super smooth transition and will keep you informed every step of the way.

Here at catalyst2, we’re experts in building bespoke hosting solutions. If your business is outgrowing its current hosting, or is taking hits from underperformance, we can step in and resolve this. We don’t gloss over anything, and lay strong foundations that can be built on, should your needs continue to change and develop.

We’re proud of our track record and our attention to detail. Your site will be monitored 24/7, and alerts will be sent directly to our engineers. If something needs to be dealt with, there won’t be any waiting around for someone to get back to you. Your website becomes as important to us as it is to you. When you decide to work with us, we’re sure that you’ll notice the difference in site performance.

If you’re looking for a hosting service that does more for you, and is passionate about great hosting, then feel free to give us a call during our opening hours. Our friendly team are always looking forward to hearing how we can help and will offer only the best advice.

Do you include backups?

Yes, as standard we offer 7 day rolling offsite backups on our dedicated server hosting. This means that if an update goes wrong on your site or you accidentally delete a file we can quickly and easily restore it for you.

Are you as good as you say?

We like to think so but take our word for it you can see our TrustPilot reviews here: https://uk.trustpilot.com/review/catalyst2.com

How long have you been providing managed dedicated servers for?

We have been doing this now for over 20 years.

Will you help me migrate my site?

Yes, we will. We will put together a migration plan for you, what this often looks like is that we will take an initial copy of your site and put it on a temporary URL for you to check it. Assuming it all works, we will then arrange a time with you to update your DNS and set it live.

Will you help me speed up my website?

Yes, often we find that we can make substantial improvements to your site speed by improving the dedicated server configuration. We will also go through your site(s) with you and work out what is causing it to go slow.

What hours of support do you offer?

We are here all day every day. All our managed dedicated servers come with 24/7 support.

Where are your dedicated servers based?

They are based in the UK. We have one location in London and one location in Reading.

Where are all the team based?

All the team are UK based.

What control panels do you offer?

We mainly offer cPanel and Plesk.

Do you offer VPNs?

Yes, we offer VPNs so that you can access your server over a secure connection but we also offer site to site VPNs.

Do you offer load testing?

Yes, we do and this is quoted on separately.

What is the difference between virtual and physical dedicated servers?

A virtual server exists on a cluster of physical servers meaning it is more redundant as if any of the underlying hardware fails, it automatically moves to another node. It also means it can easily be scaled. A physical server is a server that physically sits in a datacenter. If a piece of the hardware fails then there is risk that you may experience a brief outage whilst we rectify the issue. In practice we very very rarely see issues because of the way we proactively manage our servers. Physical servers are often more cost effective if you need quite a lot of resources.

Do you offer load balancing?

Yes, we do.

What operating systems do you offer?

We offer Windows and Linux. We will offer lots of different flavours of Linux and we can offer different versions of Windows. Just get in touch and we can make recommendations.

Is Firewalling included?

Yes, it is. Hardware and software firewalling are included as standard.

What monitoring do you offer?

We monitor your server every few minutes. This includes how busy it is, how much memory it is using and how much diskspace it is using. We will also monitor any specific URLs you would like us to monitor. We are big fans of monitoring as it allows for us to pick up on potential issues before they are problems.

Are you ISO27001?

Yes, and ISO9001.

How long does it take to get everything ready?

It varies depending on your requirements, it can be anything from 24 hours or a week or two.

What lengths of contract do you offer?

We offer a big range, we offer monthly contracts and multi year contracts, the length of contract will likely have an impact on the price.

I have another question!

No worries, please email us – sales@catalyst2.com or call on 0800 107 79 79 and we will be happy to help.