Infrastructure
Our Infrastructure
The foundations of our service, from people to our network, we have focused on providing a superior platform and service.
Real People with decades of experience- we have been hosting since January 2000- Our fast 10G Network has been built from the ground up to deliver performance and reliability
- Security is paramount – we have invested heavily to help protect our network
- Backups should be standard – we include them without you having to ask
- Reliability is fundamental – we ensure you stay online all the time
- Flexibility is key – we have the ability to provision new servers within the hour on our VMware based hosting platform
- Direct relationships with all suppliers, from datacentre to servers – meaning we have clearly defined support paths
Real People with decades of experience- we have been hosting since January 2000Real People
Any service starts with the people behind it. With 2 offices in the UK and familiar names responding to your queries. You can be sure we are always available for you.
Easy and fast escalations if you need it. You will speak to knowledgeable individuals about your service.
Our Network
A product is nothing without a solid base to build upon. Our network is the technological foundation of our business and has been built to ensure your website / emails / applications are always available.
- Our 10G network is designed to be completely redundant from the ground up, every element of our core network is duplicated. We don’t just deploy one switch/router/firewall, we deploy two. We ensure that even if the hardware fails, we have a spare ready to automatically take over, or right beside it to be plugged in, with the result being minimal or no impact on your service.
- All hosted servers are protected by a cluster of Fortinet firewalls, which work together to share the traffic load and filter any malicious requests.
- catalyst2 is also a full member of RIPE (this means we can assign IP addresses in your company name, and have complete control over the IPs we use) .
- Our network is connected via multiple 10G connections to Telia and NTT, with additional connections to Cogent and GTT meaning we are not just reliant on one provider and have excess capacity to cope with any spikes in demand.
- We are also fully IPv6 ready, and have been since 2006.
- Every element of our network is monitored, supported (by the likes of Cisco, Juniper and Fortinet) and logged 24/7, should an event occur which requires further investigation an engineer starts on the issue within minutes, before any impact to your business occurs. If you need assistance day or night, our friendly team is available on our free phone number.
Data Center
We use one of Europe’s best connected and most secure data centres – Telehouse Europe in London Docklands with a secondary network in a separate data centre in Reading. Both are Tier 3+.
Security
Redundant Firewalls
These block traffic with rules to suit your needs. If you want to only allow email traffic to your server, it’s no problem.
IPS (Intrusion Protection Systems)
Our continually updated systems block traffic with common attack patterns, to help protect against increasingly sophisticated attacks on your sites.
Physical Security
With 24/7 manned security, perimeter patrols, CCTV and a key card access system, you can be certain your service is physically secure.
Cyber Security
We are ISO27001 accredited. We take all aspects of cyber security seriously, please contact us today for more information.
Backups
Offsite daily backups – daily R1Soft CDP backups ensure we have a reliable copy of your data should the need arise
Virtual server backups – provide image level backups that can be restored to any VMware host.
Reliability
Our hosting and network infrastructure has been built from the ground up with reliability as the core element. We have a proven availability record since September 2006. External monitoring every one minute shows 99.97% availability.
Every core element of our network is replicated.
Each rack has at least two separate connections, and is run by diverse routes, back to our core network.
Flexibility
Thanks to our network design, any service can be easily upgraded and adapted to suit your specific requirements quickly and with no hassle.
Need more IP addresses? With our RIPE LIR status, we can apply directly on your behalf. Being fully IPv6 ready means we can provide the next generation of connectivity today.
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