Online Harms Reporting
- Catalyst2 Services Limited (“Catalyst2”) (including its subsidiaries) adheres to the measures set out in the EU Regulation no. 2022/2065 – Digital Services Act (“DSA”). Users are responsible for the content they upload, share, or otherwise make available on our services. Any content that violates the DSA, other applicable law or our Terms & Conditions may be subject to removal, and users may be subject to account suspension or termination on Catalyst2’s initiative.
- We will cooperate with relevant authorities as required by the relevant regulation and DSA, including providing information (including personal data) and assistance in investigations. The single point of contact will be reachable, at the following email address: abuse@catalyst2.com (the “Abuse Email”).
- If any person or entity is aware of the presence of specific items of information and/or content on Catalyst2 service that individual or entity considers to be illegal content, the individual or entity may contact Catalyst2 at the Abuse Email and send a report (the “Report”) that meets all the requirements below:
- a sufficiently substantiated explanation of the reasons why the individual or entity alleges the information in question to be illegal content; and
- a clear indication of the exact electronic location of that information, such as the exact URL or URLs, and, where necessary, additional information enabling the identification of the illegal content adapted to the type of content and to the specific type of hosting service; and
- the name and email address of the individual or entity submitting the notice, except in the case of information considered to involve one of the offences referred to in Articles 3 to 7 of Directive 2011/93/EU; and
- a statement confirming the genuine belief of the individual or entity submitting the notice that the information is accurate and complete.
- Once Catalyst2 receives a report, it will send a confirmation receipt to the individual or entity without undue delay. Where a Report meets the above requirements, Catalyst2 will notify that person or entity of its decision, providing a “statement of reason.” Catalyst2 is not required to undertake a detailed legal examination of the facts in the Report but must carry out a review at the level expected of a diligent hosting provider.
- If the individual or entity does not agree with Catalyst2’s decision, they may contact Catalyst2 once again, at the Abuse Email, setting out the reasons they do not agree with the decision. Catalyst2 will examine the request and communicate the final decision to the individual or entity. Notwithstanding the above process, the individual or entity may also report the allegedly illegal content or activity to public authorities in order to defend its rights.
- To enhance transparency and in compliance with the DSA, Catalyst2 may publish reports outlining its content moderation practices, including the number and nature of content removals and user accounts suspended or terminated.
- Catalyst2’s representative regarding the DSA is Hannah Bushell, General Counsel UK & IE.
Featured Blogs
How to Choose a Dedicated Server for UK Businesses
Dedicated servers offer numerous advantages for businesses, including optimal performance, speed, reliability, and enhanced security. However, choosing a dedicated server provider for a business can be a challenging task, especially if you’re unsure what factors to consider. Dedicated server requirements will differ based on your type of business type, whether you’re in e-commerce, gaming, media, …
Comparing Dedicated Servers with VPS Hosting
Many businesses begin by managing their own websites or using shared hosting, but as their needs grow, they often require a more robust solution to enhance performance, security, and speed. Whether you run an e-commerce store, an online gaming platform, an IT consultancy, or a news website; increased traffic and business growth may lead you …
Why Choose UK Dedicated Server Hosting for Your Business?
As companies scale their operations and seek to maintain a seamless online presence, many consider upgrading to a dedicated server. This option offers greater control, enhanced security, and improved performance; all crucial elements for growing businesses. Given these advantages, it’s no surprise that dedicated server hosting has become a popular choice. Deciding if it’s worth …
Managed Dedicated Server Hosting for eCommerce Businesses in the UK
As more UK shoppers increasingly turn to online platforms to make their purchases, having a good online platform as an eCommerce business is essential. As your eCommerce operation grows, you may encounter challenges such as higher traffic, slower loading times, and potential security issues, all of which can negatively impact the visitor experience on the …
How Managed Dedicated Servers Can Elevate Your Online Security
Businesses today are confronted with an increasing array of online threats that can compromise sensitive data, disrupt operations, and harm reputation. As cyber threats continue to grow in both frequency and sophistication, the potential for online breaches can pose a significant risk to any business. Failing to implement robust security measures can lead to data …
Managed vs Unmanaged Dedicated Servers; Which is Right for Your Business?
Many businesses rely on hosting providers for dedicated servers to ensure optimal performance, security, and control. Unlike shared hosting, where resources are divided among multiple users, a dedicated server offers exclusive access to all of the server’s resources. This makes it ideal for businesses that experience high traffic, require substantial resources, or operate in data-sensitive …
Dedicated Server Basics; Everything You Need to Know
With businesses receiving more traffic on their websites than ever before, as more people engage online, the need for a dedicated server has become vital. While smaller businesses can often use shared hosting and virtual private servers, larger businesses with high traffic typically require more advanced and comprehensive hosting solutions; dedicated servers emerge as the …
Tips for Creating a User-Friendly Website
When designing a website, prioritising user-friendliness is crucial for success, especially for businesses offering products or services. A user-friendly website is not just nice-to-have; it’s a necessity. It ensures that visitors can easily navigate your site, enjoy a visually appealing interface, experience fast loading times, and seamlessly interact with the content. However, creating a user-friendly …
Discussing the Importance of Server Scalability for Business Growth
For business growth, meeting the increasing demands of customers can be challenging. It’s essential to keep pace with these demands without compromising on performance. As a business expands, it typically encounters higher traffic volumes, larger data storage needs, and the requirement to support more complex applications which is where server scalability becomes crucial. Server scalability …
Effective Ways to Improve the Credibility of Your Website
Now, more than ever, the credibility of a business’s website is crucial for building trust with the target audience and achieving business goals. A credible website not only attracts visitors but also keeps them engaged, encourages conversions, and encourages long-term relationships. A strong online presence is essential for businesses to thrive and compete effectively. Investing …
What our clients say
catalyst2 support people know their environment and how to manipulate it to the customers advantage.
